Terms of use and sale
What ties you to Mylalie, what you pay, and how to stop whenever you want.
Last updated: November 13, 2026
- Status of the service
- The service
- Your account
- Health and artificial intelligence
- Prices
- The 14-day trial
- Who sells and who collects payment
- Renewal and cancellation
- Refunds and withdrawal
- Legal guarantee of conformity
- Your data
- Mediation and disputes
- Who we are
Status of the service
The Mylalie app is not open. No opening date has been announced and no subscription is being sold today. You can only join the waitlist, which does not commit you to anything.
The terms below describe what will apply when it opens. They will be shown again, with their date, before any order.
This page is a translation of our terms in French. If the two ever differ, the French text is the reference, without affecting the consumer protections of the country where you live.
The service
Mylalie is an information and organization app for parents, from pregnancy until the child is 3. It exists in a free version and in a Family Premium version.
- A free feature never becomes paid.
- The second parent is included, at no extra cost.
- There are no ads.
Your account
The app is intended for parents who are adults. You are responsible for access to your account and for the information you enter in it. You can delete your account at any time.
Health and artificial intelligence
Mylalie does not replace a healthcare professional. Its content informs and helps you get organized, and it does not draw conclusions about your child's health or your own.
The assistant's answers and the reviews (sleep, breastfeeding) are generated by artificial intelligence from what you have entered. They may contain errors. Use your own judgment and, if in any doubt, talk to a healthcare professional. In an emergency, call 911 or your local emergency number.
The assistant and the reviews run on credits: see the prices below.
Prices
Prices are in euros, all taxes included. In countries where Stripe is the seller, Stripe calculates and remits the taxes of your country: they are already in the displayed price.
| Plan | Price |
|---|---|
| Family Premium, monthly | €12.90 per month |
| Family Premium, yearly | €99 per year |
| Additional child | €4 per month or €48 per year |
| AI credit top-up | €4.90 for 100 credits |
- Family Premium is per household: both parents are included. One child is covered. Twins or triplets count as one child.
- Family Premium gives 150 AI credits per month, shared between the two parents. A message to the AI costs 1 credit, a review costs 5 credits.
- The 150 credits of the month do not carry over to the next month.
- A top-up of 100 credits is bought separately, when you run short. The credits from a top-up stay yours until you use them.
The details of the plans are on the Pricing page. The price that counts is the one displayed when you place your order, before the payment button.
The 14-day trial
- The trial lasts 14 days. It gives access to Family Premium, with 10 AI credits and one review.
- A bank card is requested at the start of the trial.
- 24 hours before the end, we ask you whether you want to continue: in the app and by email.
- If you do not answer, the trial stops on its own and nothing is charged. You stay on the free version.
- If you choose to continue, the subscription starts and the first payment is charged.
Before you enter your card, the screen will tell you the length of the trial, the price after the trial, the date of the first possible payment and how to cancel.
When the child is born, one month of Family Premium is offered. A referral gives a 30-day trial instead of 14. The same rules apply.
Who sells and who collects payment
There are two payment routes, depending on your country. The app chooses it for you.
In France, Monaco and the French overseas territories
The seller is Noé Bouchemoua, sole proprietor (entrepreneur individuel under French law). Payment goes through Stripe, and the invoice comes from us.
In all other countries
The seller is Stripe, the official seller (Managed Payments). Stripe handles the payment, the invoice and the taxes.
In the second case, your purchase appears as “Sold via Link” and your bank statement may show “LINK.COM” instead of “Mylalie”. The Mylalie service itself is still provided by Mylalie: for any question about the app, write to us at contact@mylalie.com.
For refunds, see below.
Renewal and cancellation
- A monthly subscription renews every month, a yearly subscription every year, as long as you do not cancel.
- For a yearly subscription, we write to you a first time between three months and one month before the renewal date, with the deadline to avoid renewal. We remind you again 7 days before.
- You cancel online, in a few clicks, from the “Manage my subscription” area of the app. You do not have to write to us.
- We confirm the cancellation and its effective date by email.
- Once canceled, you keep Family Premium until the end of the period already paid, then you return to the free version. Your free features are not removed.
Refunds and withdrawal
If you live in the European Union, the law gives you a 14-day right of withdrawal. We go further than the law, and this applies wherever you live: any refund request made within 14 days after a first payment is accepted, by a simple email to contact@mylalie.com. This applies to the subscription and to the additional child option. For a credit top-up, we refund the credits that have not been used.
If a trial was forgotten and a payment went through, we simply refund it. All the rules, the model form and the refund route for your country are on the Refunds and withdrawal page.
Legal guarantee of conformity
For a digital service provided continuously, such as a subscription, the law protects you against lack of conformity: the professional is liable for it throughout the period the service is provided. This guarantee applies in addition to our commitments, and does not depend on them.
To use it, write to us at contact@mylalie.com. Here is the text that the law requires us to reproduce.
Legal guarantee: what the law says
This is our translation of a notice that French law requires us to display. The French version is the official one.
The consumer is entitled to the legal guarantee of conformity if a lack of conformity appears during a period equal to the duration of their subscription, monthly or yearly, renewals included, starting from the supply of the digital content or digital service. During this period, the consumer only has to prove that the lack of conformity exists, not the date on which it appeared.
The legal guarantee of conformity carries the obligation to provide all the updates necessary to maintain the conformity of the digital content or digital service throughout the duration of their subscription, monthly or yearly, renewals included.
The legal guarantee of conformity entitles the consumer to have the digital content or digital service brought into conformity without undue delay following their request, free of charge and without major inconvenience to them.
The consumer may obtain a price reduction while keeping the digital content or digital service, or may end the contract and be fully refunded in return for giving up the digital content or digital service, if:
1° The professional refuses to bring the digital content or digital service into conformity;
2° Bringing the digital content or digital service into conformity is unjustifiably delayed;
3° Bringing the digital content or digital service into conformity cannot take place without costs being imposed on the consumer;
4° Bringing the digital content or digital service into conformity causes major inconvenience to the consumer;
5° The lack of conformity of the digital content or digital service persists despite the professional's unsuccessful attempt to bring it into conformity.
The consumer is also entitled to a price reduction or to termination of the contract when the lack of conformity is so serious that it justifies an immediate price reduction or termination of the contract. The consumer is then not required to first ask for the digital content or digital service to be brought into conformity.
Where the lack of conformity is minor, the consumer is entitled to cancel the contract only if the contract does not provide for the payment of a price.
Any period of unavailability of the digital content or digital service with a view to bringing it back into conformity suspends the guarantee that remained to run until the digital content or digital service is supplied again in conformity.
These rights result from the application of articles L. 224-25-1 to L. 224-25-31 of the French Consumer Code.
A professional who, in bad faith, obstructs the implementation of the legal guarantee of conformity faces a civil fine of up to 300,000 euros, which may be raised to 10% of average annual turnover (article L. 242-18-1 of the French Consumer Code).
The consumer also benefits from the legal guarantee against hidden defects under articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles the consumer to a price reduction if the digital content or digital service is kept, or to a full refund in return for giving up the digital content or digital service.
Your data
Our principles for the app are on the Your data page. What we do with the site's data is on the Privacy page. The app will have its own policy, published before it opens.
Mediation and disputes
If a disagreement persists, write to us first at contact@mylalie.com. We will look for a solution with you.
If you live in the European Union, you will be able to take your complaint, free of charge, to a consumer mediator. Their contact details will be listed here before subscriptions open.
These terms are governed by French law, without prejudice to the mandatory consumer protection provisions of the country where you live. You can bring your case before the French courts or those of your place of residence.
Who we are
Mylalie is published by Noé Bouchemoua, sole proprietor, 60 rue François Ier, 75008 Paris (SIREN 930 717 079). All the information is in the legal notice.